Privacy Policy
Last updated: 30 October 2026
This Privacy Policy explains how Novoria ("we", "us", "our") collects, uses and protects information when you use our mobile apps and games, including our online Okey game (together, the "Services"). By using the Services, you agree to this policy.
1. Information we collect
- Account information: when you sign in with Google, Apple, Facebook or your phone number, we receive basic details such as your name or nickname, profile picture, email address or phone number, and a unique account ID.
- Game and profile data: your username, avatar, game history, scores, levels, virtual currency balances (tokens and coins), items, collections and friends list.
- Messages: chat messages you send to other players, so they can be delivered and so we can investigate reports of abuse.
- Purchases: records of in-app purchases. Payments are processed by Google Play or the Apple App Store; we do not receive or store your card details.
- Device and technical data: device model, operating system, app version, language, IP address, crash logs and similar information needed to run and improve the Services.
2. How we use information
- To create and manage your account and let you play online with other players.
- To provide features such as friends, rooms, invitations and chat.
- To deliver virtual items and keep your progress and balances.
- To keep the Services fair and safe, prevent cheating and fraud, and enforce our rules.
- To fix problems, analyse performance and improve the Services.
- To answer your support requests.
3. Advertising
Our games may offer optional rewarded videos that you choose to watch in exchange for in-game rewards. These are provided by third-party advertising partners, which may collect device identifiers and usage data under their own privacy policies. We do not show forced (interstitial) ads.
4. Virtual currency
Tokens, coins and other virtual items have no real-world monetary value and cannot be exchanged for cash or real-world prizes.
5. Sharing of information
We do not sell your personal information. We share information only with:
- Service providers that help us operate the Services (for example hosting, sign-in, analytics and crash reporting), under appropriate safeguards.
- Platform providers such as Google and Apple, to process purchases and sign-in.
- Other players, for information that is public by design (such as your username, avatar and game results).
- Authorities, where required by law or to protect the safety of our users.
6. Children
Our games are intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. Private chat with other players is available only to users aged 18 and over. If you believe a child under 13 has given us information, please contact us and we will delete it.
7. Data retention
We keep your information for as long as your account is active or as needed to provide the Services, and then delete or anonymise it, unless we must keep it longer for legal reasons.
8. Your rights and account deletion
You can ask us to access, correct or delete your personal information, or to delete your account, by emailing support@novoria.app. Where available, you can also delete your account from the settings screen inside the app. Depending on where you live, you may have additional rights under local law.
9. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.
10. International transfers
Our servers and service providers may be located in different countries. By using the Services, you understand that your information may be processed outside your country of residence.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the date above.
12. Contact
If you have any questions about this Privacy Policy, contact us at support@novoria.app.